Our Reviews
Ready what our existing clients have to say about our products and customer service.
Chris Palmer
June 2020 Google Review
Ordered a tweed three piece suit via the Abitto site, speaking with Martin who was very helpful. This was just before lockdown started. Despite being sent the suit and various different size combinations over the following months, we couldn't get the right fit. Martin and his colleagues tried their utmost to resolve the problems but there were inevitable delays due to the lockdown. Eventually I decided to cancel the order because of other commitments and yet again Martin and the team acted immediately and refunded in full. I can only thank them for their professionalism throughout and would recommend the company to everyone. Thanks once again Martin and your team.
Hilary Rennie
June 2020 Google Review
"I needed a suit for my son, I ordered, 2 suits in different sizes, needed to exchange jackets and waistcoats. The customer service was excellent, the live chat was very helpful and quick to respond. I also got my refund with no hassle for the items we didn't need. The quality of the suit is far greater than we were expecting for the money. We would highly recommend Abitto, and if needed will most certainly buy from them again 😊"
David Arthur - Google Review July 2020
"Fantastic suits, Fantasitc service. The experience from start to finish has been superb, very helpful and accomodating. Will be purchasing more suits in the future" Google Review
James Speyer - Google Review June 2020
"Quality of the suits are excellent. Very accomodating on a change of product and the delivery was fast. When I needed to contact them the chat system worked well and got a response fast. Also found them to have a much better range than a lot of high street places and the prices are really good for the quality of the suits themselves. Definitely recommend Abitto." Review
Margret - Etsy Review June 2020
"Punctual delivery and great quality. The suit is an absolute eye-catcher. Thanks for everything." Review
Susanna H - Etsy Review May 2020
"Andrew was great to work with, and the vest is beautiful, just as pictured and fits my fiancé perfectly!"
Jake Swindells - Google Review March 2020
"Suit arrived in good time and fitted well considering it was not specifically fitted to me. I did have to send the trousers back as the slim fit were just too slim on my thigh but the customer service was great and they worked with me to find me the correct size and fit. Would definitely recommend."
Andrew Arran Smith - Google Review Feb 2020
"I recently bought my first suit from Abitto. As a suit and tweed enthusiast, I found this suit to be amazing, very comfortable and it fits perfectly. Most definitely I am going to purchase more suits from this company. Very, very nice!" Review
Stephen Broadhurst - Google Review Dec 2019
"Abitto is a brilliant site and in particular personnal shopper Martin was a great help with my complicated order, would highly recommend"
Vladimir L - Trust Pilot Review Nov 2019
"Have to say the customer service has been excellent so far, my original suit wasn't in stock but a suitable replacement was recommended. This was then delivered quickly, the jacket and waistcoat was a little bigger than expected however they have been superb in communicating with me in order to arrange an exchange.
Had one to one communication with them via email and over phone.
Suit is good quality for the price paid and looks fantastic on.
Will use again!"
Joanna Jenkins - Google Review
"Order 9 suits for a wedding, excellent customer service. We had to exchange one or two piece as some grooms men thought they were thinner than what they really were. Abitto accommodated and made it easy. Recommend to all!!"
Jennifer Barrett
Peter Johns
"Ill make sure i wont be spilling my drink on this one. really nice suit. Thanks"
Mark Taylor
"Happy Happy Happy. Happy with the price, Happy with the quality and happy with the fit. 3 Happy's"
Martin G
" Great service and customer service, recommend to all"
Sandy Thomas Hall - Facebook Review
"Amazing and personal service from Gavin and his colleagues. Needed a tweed suit quickly for a work even and they went beyond my expectations to get it to me. Beautiful suit, fit and excellent quality. Will definitely be ordering more. Thanks Abitto"
Matt Dauncey - Facebook Review
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"Excellent quality, really good fit and quick response customer service, the suit is fantastic! Highly recommended I will buy again from them"
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Zainab Had - Google Review
"So happy with the final product! Because it is all just absolutely fab quality and service. The waistcoat for my husband is so stylish and fits him perfectly.They also offer advice on fashion and what would suit the person you are buying for. This advice was offered at no extra cost - just ask!"
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Brian - Google Review Sep 2019
"Suit was everything I was looking for except it was a bit big but I called Abitto and they arranged to have a replacement suit sent to me which they did. It arrived special delivery for a special occasion can't fault the service and was so helpful I will definitely be returning in the future and will be recommending to others"
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Tim P - Google Review Oct 2019
"I used Abitto to order a tweed suit for a wedding. Considering I ordered it a week beforehand and there were some royal mail related mishaps thrown in they moved heaven and earth to get the suit to me just before the big day. Customer service was excellent.
The suit was also really good quality for the price and I would definitely use them again in the future."
Michael Bridge - Google Review June 2020
"Excellent customer service! Respond instantly at all times and clear up any queries quickly!" Read view
Nadine F - Google Review July 2020
"My husband tried on his suit yesterday and made me take pictures of him in the garden because he loved it that much. He was over the moon with the suit (and the pictures) and is currently showing them off on his instagram. Great Job Abitto!" Google Review
Rebecca - Etsy Review April 2020
"I was in a bind and needed suit quickly, they responded immediately to all of my questions and assured me I would have it in time. It arrived in plenty of time and quality was superb!! Thank you so very much. Would highly recommend and buy again. ❤️"
Tim Ashberry- Facebook Comment March 2020
"Hello all. I bought a three piece tweed suit from these guys a month ago for an interview. Not only was the customer service exceptional but the suit was the work of genius too. The jacket was too large and was replaced within a matter of days. It’s stylish, well made and well worth the money. Well done guys (and girls?) I’ll be buying again." Facebook comment
Rahim Ahmed - Google Review Feb 2020
"Wonderful, kind, respectful, and courteous customer service with good quality tweed suits. I bought two. One after another. That’s how good they are." Review
Craig Thornton - Google Review Jan 2020
"Can highly recommend them, great fitting suit.I had an issue with the delivery due to Hermes.I spoke to a chap called Gavin who sorted me a new one and got it to me for my Christmas party" Review
Andrew Dobbs - Google Review Dec 2019
"A great fitting and quality suit at a fraction of the price of many other brands. The service was excellent. Cannot fault Abitto, go and buy one!" Review
Adam J - Personal Note Dec 2019
"Would just like to thank Sophies Davies for all her help"
paul turpin - Google Review - Nov 2019
"From start to finish a great experience ordering a suit from Abitto. The trousers were a bit small and with a wedding fast approaching, Abitto sent the next size up registered, guaranteed next day delivery, brilliant . Without hesitation i will use Abitto again and recommend to friends.It would be so good if other companies operated the same way" Review
Michael B - Google Review Nov 19
"Undeniable customer service. Friendly, always available and knowledgable. Finally, an online retail experience that isn't too complicated and with a helping hand along the way.
With Kind Regards,
Michael B"
Kit Wilson - Google Review
"These guys have been extremely helpful, especially Gavin who I have been in regular contact with, we got our wedding suits through them they are great quality and look spot on, this has been ideal as they have tailored great suits for someone with a 56 inch chest down to a 9 year old boys suit all of which look identical. I will definitely be back in the future"
Emily - Google Review June 2020
"The customer service I received was outstanding. Any problems I had were solved straight away." Emily
Tracey Lyman - Facebook comment April 2020
"Excellent quality suit delivered quickly. All ready now for when we can go out somewhere 😀👍"
Evan - Etsy Review April 2020
"Really well done suit, excellent fit, quality material and feel."
Sylvia Edgington - Google Review Feb 2020
"Just purchased a Tweed three piece suit from this website... Brilliant communication from Martin on the online chat... Immediate very helpful response to my queries. I found the exact suit on another website and it was much more expensive than Abitto's price. Absolutely excellent customer service"
Raymond Dillon - Google Review Jan 2020
"Hi, I have got to say a very big thank you to Martin for his most exceptional customer service!!! 10/10 = 100%. Martin's assistance gave confidence toward making my order. I am generally aware of online purchasing practices as sometimes I have experience product sub quality etc thankfully not always. Abitto's Martin provided the confidence we all need when buying online. Though I am waiting for my suit to arrive now. I felt compelled to write immediately on my initial customer experience as 100% , truly exceptional. Once item arrives, I will write another review! Thank you Martin." Review
Joseph Perry
"Quick delivery and my brother loves the suit! Thinking of getting himself another one, will definitely come back again."
Michael Wright
"As Arnold would say " ill be back"
Michael Wright
"last minute buy as my initial purchase from another site didnt show up. Abitto showed them what a real online retailer should be like"
David Cooper- Google Review
"Very personal service, made me feel valued. I'll definitely be back. Thanks Abitto" Review
Julian Lance - Google Review
"Customer service 5*"
Sharon Owusu - Google Review
"Amazing good quality suits, excellent customer service and speed delivery. Highly recommended!"
Karl Rutter - Facebook Review
"Abitto have a fantastic range of suits, I ordered my suit for a wedding and came within the timescales, had a problem with the size I ordered, so got in touch with customer services and true to there word another size was sent out immediately first class, the suit is perfect and now I’m all ready for the big day. Thanks to the quick response and professionalism of the customer service team, I would highly recommend Abitto"
Right price / perfect fit / great quality / professional / satisfaction"
Najwa - Google Review Sep 2019
"I ordered a suit for my partner, he absolute loved it. I did not know what size to order, the team went through it step by step and the suit arrived perfectly :)"
Rob - Google Review Oct 2019
"Great experience! Purchased a waistcoat and the item is lovely- good quality and a true fit. On line chat was quick and extremely helpful. I needed an item next day and they moved heaven and earth to get it to the right location. Abitto really surpassed my expectations and I can highly recommend :-)"
Chris Palmer - Google Review June 2020
"Ordered a tweed three piece suit via the Abitto site, speaking with Martin who was very helpful. This was just before lockdown started. Despite being sent the suit and various different size combinations over the following months, we couldn't get the right fit. Martin and his colleagues tried their utmost to resolve the problems but there were inevitable delays due to the lockdown. Eventually I decided to cancel the order because of other commitments and yet again Martin and the team acted immediately and refunded in full. I can only thank them for their professionalism throughout and would recommend the company to everyone. Thanks once again Martin and your team." Google review
Ed Beecroft - Google Review April 2020
"Very responsive, great support and most importantly, fantastic quality suits!"
Patrick Bleautio - Etsy Review February 2020
"Beautiful, great fit, evident quality!
Many Thanks!"
John Emmett - Google Review Feb 2020
"Bought a nice suit from these guys. Trousers came up a bit on the small side (recommend you order the next size up from your usual waist size) but Gavin from Abitto was a super star and Exchanged them within a couple of days, just in time for the wedding we were attending on the weekend. Excellent service.
Will definitely get my business again.
Thanks guys!"
John Emmett - Google Review Feb 2020
"Bought a nice suit from these guys. Trousers came up a bit on the small side (recommend you order the next size up from your usual waist size) but Gavin from Abitto was a super star and Exchanged them within a couple of days, just in time for the wedding we were attending on the weekend. Excellent service.
Will definitely get my business again.
Thanks guys!" Review
Jon - Google Review Jan 2020
"I ordered a suit from Abitto for a christmas wedding, the original suit sent didnt fit so organized a swap, there was still a problem with the jacket so abitto sent out 2 more jackets as time was running out so that 1 would be right! Abitto did all they could to get it sorted and the suit is very nice too.
Thankyou Abitto" Review
Dean Snow - Google Review Nov 2019
"The quality of the suit was first class as was the customer service that I received.
I had a few issues with the sizes and they were dealt with immediately and professionally. I will definitely be recommending you to my friends and family"
Dan Eve - Google Review Oct 2019
"Amazing quality suits. Super fast and helpful staff. Very speedy delivery. I will be using them again very soon. Thank you for all your help." Oct 2019
Geoff Carter -Facebook Review
"Just pure class and quality, in Suits and Service 10/10"
Peter Johns
"Ill make sure i wont be spilling my drink on this one. really nice suit. Thanks"
Susan Pearsall - Google Review
Garia gijs
"Nice suits, stylish and comfortable"
Boddy G
"Im super happy with the quality and design. top website"
Ed Dove - Facebook Review
"I enjoyed superb customer service from Abitto, and particularly Gavin, earlier this summer, when I required a change of size for a pair of trousers.
His communication was punctual and caring, both over text and phone, and he agreed to send me a variety of trouser sizes in order to make sure that I had the right one in time for the wedding.
Genuinely, both Gavin and Abitto went above and beyond to ensure that my needs were met, and that I made the deadline for the wedding.
On the day itself, I was told by multiple elderly relatives that I looked very handsome, which I am largely attributing to the correctly sized trousers that I received.
I hope to wear something from Abitto again in the future"
Jo Mythn - Google Review
"Thanks to Abitto for their top class service . Young to old complimented on my suit .they were impressed with the quality and style.highly recommend Abitto suits something genuinely special"
Mary - Google Review - Oct 2019
"Recently ordered a 3-piece suit for my husband. Fantastic customer service, and excellent fit and quality - it was everything my husband was looking for.
We ordered it short-notice and the great team sped it through brilliantly and efficiently.
Would recommend to all!"
Allan - Chat Review - Oct 2019
"Martin was very helpful and put me at ease with regards to the sizing of the blazer I was looking for. If another webpage had such an effective customer chat I might not have found you but I did in the end and I would guess all the other shops have lost out"
Chris Wakeham - Google Review June 2020
"Fantastic company to order from, I had some doubts as my sizes have changed, they helped me with the measurements and their recommendations were spot on, I had to return my trousers for a larger size, (down to me kidding myself) and these were returned and a new pair sent straight away. Would Recommend, shop with confidence. A*" Google Review
Joshy - Etsy Review May 2020
"It's a very beautiful tweed vest, well made. Communication could be a lot better, but I think they're trying to do better"
James Ellis - Google Review Feb 2020
"Great suit at a reasonable price, very handy being able to order each element of a three piece suit separately rather than being stuck with the standard sizing. Excellent customer service as well."
David White - Google Review Jan 2020
"Polite and responsive people to deal with. Two suits for upcoming wedding are noticeably good quality and perfect for us. Thanks to the Abitto team for their fulfillment. A recommended company"
Martin Cartwright - Facebook comment Jan 2020
"Ordered a suit it didn't arrive within the 3 days so I messaged them, response was almost instant and they sorted it and got the suit to me the next day, the suit itself is fantastic quality and despite the short delay the service was excellent, I will be using them again👍🏻" Facebook comment
David White - Google Review Jan 2020
"Polite and responsive people to deal with. Two suits for upcoming wedding are noticeably good quality and perfect for us. Thanks to the Abitto team for their fulfillment. A recommended company" Review
Gary H - Google Review Nov 19
"I must say a big thank you to Gavin for his help in purchasing my suit .He went out of his way to make sure l had my suit on time . Evan though the courier let them down .
I will be using Abitto's services again .
And finally the Suit it fits perfect and looks great best suit l have ever bought .
BIG THANK YOU TO ALL THE STAFF AT ABITTO"
Janice Ross
"As easy as ordering fish and chips from my local. Ill be back.... for suits not chips :P"
Andrew Culter
"I bought a suit, tie and pocket square. Alll matched well and all were very good quality. I recommend to all"
Stuart Smith - Google Review
"Got to give it them 5* - the fast track service got me my tweed suit in time for the races! Top Service, recommend to all!"
Dr Nabi
"Currently my goto for suits. The quality is up there with all the big brands"
Meat Brish - Google Review
"Brilliant company, Gavin did everything for us and nothing was too much trouble. My best man is 6'8" and they still managed to make a suit to fit him perfectly, would highly reccommend"
Kevin Brown - Facebook Review
"Top Quality and top customer service. Needed this for a party and it arrived and I looked amazing!!!"
Sophie Ali - Google Review
"Bought a suit as a surprise for my brother, the team at Abitto were really helpful in helping me pick the right suit for him. Quick delivery and my brother loves the suit! Thinking of getting himself another one, will definitely come back again"
Jonny Ofthevalley - Facebook Review
"I bought a blue tweed suit. The quality is good for the price, they communicated well. When I needed a different size they sent it straight away. All good really!"
Lewis Morgan - Google Review Aug 2019
"Fast delivery, great service and really high quality product. The bot on the website is really helpful, gave me advice on fit, estimated delivery and even a discount. Will be purchasing more in the future"
Yasmin - Facebook Review Sep 2019
"ordered some suits for my upcoming wedding and when they arrived they were not the correct colour (no fault of abitto, just was not was I was looking for). customer service from this company has been fab, they have been extremely helpful in getting them returned."
Chris - Facebook Review Sep 2019
"Ace service! Do not hesitate to order from these guys!"
Ruslan P Films - Google Review June 2020
"Working with Abitto has been a pleasure, very professional and honest individuals. I would recommend to all!" Google Review
Hilary Rennie - Google Review June 2020
"I needed a suit for my son, I ordered, 2 suits in different sizes, needed to exchange jackets and waistcoats. The customer service was excellent, the live chat was very helpful and quick to respond. I also got my refund with no hassle for the items we didn't need. The quality of the suit is far greater than we were expecting for the money. We would highly recommend Abitto, and if needed will most certainly buy from them again 😊" Google Review
Mike Andmattbro - Google Review May 2020
"The vest I ordered is absolutely wonderful! It was tailor made, masculine and fit like a glove!
I HIGHLY RECOMMEND!"
Michael Arnold - Google Review March 2020
"A couple of issues on delivery but once the suit was delivered, it is of very good quality. Unfortunately it was a bit too big for me so I returned and a replacement was sent back immediately and I am now very happy with the purchase. I would recommend these suits and this company, the returns team, specifically Andrew whom I dealt with was exceptional. I will order again."
Alex Young- Google review Feb 2020
"Ordered a 3 piece tweed suit with only 7 days until the event it was required for! The suit arrived within 48 hours and was top quality far better than the £179 suggested, the jacket however was slightly to big. I returned the jacket despite the tight timescale hoping that a replacement would arrive in time. The returns procedure was easy to follow and the personal service (Andrew) helped reassure me that everything would arrive in time. The replacement jacket arrived only 2 days after returning the original and fit perfectly! To say I am happy with the suit and service from Abitto is a huge understatement...... both are definitely 1st Class!!!!"
David Hazel - Google review Jan 2020
"Excellent products and service.
Sorted out returns when sizes weren't perfect and sent out replacements very quickly.
Highly recommended!" Review
Aodhan mccabe - Google review Nov 2019
"5*"
Michael B - Google review Oct 2019
"Undeniable customer service. Friendly, always available and knowledgable. Finally, an online retail experience that isn't too complicated and with a helping hand along the way.
With Kind Regards,
Michael B" Oct 2019
Susan Warner - Google review
"Lovely suit, the only reason why I didn't give them 5 stars was because it was a date late... I know OTT but we cant give 5 * stars to everyone :)"
Amy Hudson
"Ive order suits from other places before. These suits are much better and at a very high level"
Jeremy Mason
"I visited Abitto based on a recommendation and now I'm giving out Abitto to mates making out it was my gem I found. Lols really good website"
Amin D
"Smart, quality and affordable. Anyone want a suit, shop Abitto"
Kerry Ann - Google Review
"Really helpful team. Purchased a tweed suit for my BF. He loved it, Im looking to purchase another one for me dad. Great company"
Paul Davies
" I got a brown barleycorn suit, love it. Thank you"
Heather Peden - Facebook Review
"I find this gem of a company 2 years ago when looking for a suit for my husband, so professional and helpful and couldn’t be more happier with our purchase.
I have recently been back in touch for suit No. 2 and again Gavin to the rescue helping me with choices and samples. I would highly recommend and looking forward to our second purchase."
Dan Heath - Google Review Aug 2019
"Great customer service from start to finish"
Julia - Google Review Aug 2019
Tim - Google Review Oct 2019
"So a last minute job interview, combined with many years of beery excess resulted in the need for a last minute suit. Amazingly an Abitto ad popped onto my Facebook feed and I thought, ‘what have I got to lose?’ A quick chat online convinced me it was doable and a beautiful tweed three piece was ordered. On arrival (which was next day) the jacket was a little too large and so a replacement was ordered which also arrived the following day. The suit is excellent and an excellent fit. Thanks guys, you got me out of a hole and thanks (in part) to the suit, Ive been invited back for a second interview"